Privacy Policy
Information We Collect
Information you provide: When you interact with us, submit a form, or reach out directly, we may collect information such as your name, email address, phone number, and any other details you voluntarily share related to your surplus funds claim.
Information collected automatically: When you visit our site, we may automatically collect your IP address, browser type, device information, and usage data through cookies and similar tracking technologies.
How We Use Your Information
To provide, maintain, and process your surplus funds claim
To communicate with you and respond to inquiries
To personalize your experience on our website
To analyze site usage and improve our services
To comply with legal obligations and protect our rights
SMS Opt-In Details
By checking the SMS opt-in box on our website, you consent to receive text messages from New Age Recovery LLC related to your surplus funds claim, including status updates, document requests, and occasional information about our services. Message frequency varies based on your case status. Message and data rates may apply. Reply HELP for assistance or STOP at any time to opt out.
No Sharing of SMS Opt-In Data. Text messaging originator opt-in data and consent will never be shared with any third party, affiliate, or subcontractor, for any purpose. This applies regardless of any other data-sharing category described elsewhere in this policy. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.
Cookies & Tracking
We use cookies and similar technologies to collect and store the data described above. You can manage or disable cookies through your browser settings at any time.
Data Security
We take reasonable, industry-standard measures to protect your information from unauthorized access, loss, or misuse.
Your Rights
You have the right to:
Access, correct, or update your personal information
Unsubscribe from SMS communications at any time by replying STOP
Request deletion of your information
Withdraw consent where applicable
Request data portability
File a complaint with the appropriate data protection authority
Sharing Your Information (Non-SMS)
Outside of the SMS opt-in protections above, we may share information with service providers who help us operate our services, legal authorities when required by law, or subcontractors supporting operations such as customer service — never with third parties for marketing or promotional purposes.
Changes to This Policy
We may update this policy periodically. Material changes will be posted here with an updated effective date.
Contact Us
Questions about this policy or your personal information? Reach out to us directly at ([email protected])
